Frequently Asked Questions

Simply select your blend and size on the product page, then click Order Now (COD). You'll fill in your delivery details and we'll confirm your order. No account or card required.

Yes — we deliver to all major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and more.

Standard delivery takes 3–5 business days. Orders placed before 2pm are dispatched the same day. You'll receive a tracking update via SMS or WhatsApp once your order is out for delivery.

Yes. If you prefer to order via WhatsApp, simply click the 'Order via WhatsApp' button on any product page. Our team will confirm your order, collect your address, and dispatch within 24 hours.

No minimum order. You can order a single 50g pack and we'll dispatch it the same way as a larger order.

Free delivery is available on orders above Rs. 3,000. Orders below this amount carry a standard Rs. 200 delivery charge.

Add 1 heaped teaspoon to a cup of freshly boiled water (100°C). Steep for 3–5 minutes, then strain and drink as is. No milk, no sugar needed — the Mulethi provides natural sweetness.

Add 1 heaped teaspoon to a cup of freshly boiled water (100°C). Steep for 5–7 minutes for a deep ruby infusion. Strain and enjoy. A small drizzle of honey complements it beautifully if you prefer it sweeter.

We don't recommend adding milk to either blend — these are herbal infusions, not black tea. Milk can mask the natural flavors and reduce the effectiveness of the botanicals. Drink them plain or with a small amount of honey.

Yes — especially Raat Ki Chai. Brew it hot, let it cool, then serve over ice. The ruby color looks stunning in a glass. Raat Ki Chai iced is one of our favorite ways to serve it in summer.

The 50g pack yields approximately 20–25 cups. The 100g pack yields approximately 40–50 cups. This is based on 1 heaped teaspoon per cup.

Both blends are made from whole botanicals that have been used in traditional medicine for centuries. They are generally safe for most adults. However, if you are pregnant, breastfeeding, or taking prescription medication, please consult your doctor before use. Licorice root (Mulethi) in large quantities is not recommended during pregnancy.

Yes — that is exactly how they are designed to be used. Subha Ki Chai in the morning and Raat Ki Chai in the evening. They are complementary, not competing.

All botanicals are sourced from local Pakistani farms and markets. We work with trusted suppliers who grow and dry their produce traditionally, without chemical treatment.

Our botanicals are naturally grown without pesticides, but we do not currently hold a formal organic certification. We source from small-scale farms we personally vet for quality.

We recommend Brew & Bloom blends for adults aged 18 and above. While the ingredients are natural, the ginger and hibiscus concentrations are designed for adult consumption.

We offer a hassle-free return policy. If you receive a damaged, incorrect, or tampered order, we will replace it free of charge.

Do not accept a visibly damaged parcel from the rider. If damage is discovered after opening, take a photo immediately and contact us via WhatsApp within 24 hours of delivery. We will arrange a replacement at no cost.

For hygiene reasons, we cannot accept returns on opened products unless they are damaged or defective. If you are unsatisfied with the quality, please contact us and we will do our best to resolve the issue.

The fastest way is via WhatsApp. Send us your order details, a photo of the issue, and your address. We process replacements within 1–2 business days.

If a valid return is approved, we issue store credit or arrange a replacement. Cash refunds for COD orders are handled on a case-by-case basis via bank transfer.